Legals & Policies

PRIVACY POLICY

1. Introduction

Naail & Co – Chartered Certified Accountants 

Naail & Co – Chartered Certified Accountants (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. 

2. Contact Details

Data Controller: 

Naail & Co – Chartered Certified Accountants

Address: 69–71 Lambeth Walk, London, SE11 6DX

Email: info@naailandco.com

Telephone: 020 3333 3000 

3. Information We Collect

We may collect and process the following categories of personal data: 

  • Identity data (name, title, date of birth) 
  • Contact data (email address, telephone number, address) 
  • Financial and tax-related data 
  • Transaction data 
  • Technical data (IP address, browser type, usage data) 
  • Marketing and communications data 

4. How We Use Your Data

We process personal data to: 

  • Provide accountancy and tax advisory services 
  • Comply with legal and regulatory obligations 
  • Perform contractual obligations 
  • Communicate with clients and prospective clients 
  • Improve our website and services 

5. Lawful Basis for Processing

We rely on: 

  • Performance of a contract 
  • Compliance with legal obligations 
  • Legitimate interests 
  • Consent where applicable 

6. Data Sharing

We may share your data with: 

  • HM Revenue & Customs (HMRC) and regulatory authorities 
  • Professional advisers and service providers 
  • Software providers including accounting platforms 

7. Data Retention

We retain personal data only for as long as necessary to fulfil legal, regulatory, and professional obligations.

8. Your Rights

You have rights under UK GDPR including: 

  • Access 
  • Rectification 
  • Erasure 
  • Restriction 
  • Data portability 
  • Objection 

9. Data Security

We implement appropriate technical and organisational measures to safeguard personal data.

10. Complaints

You may lodge a complaint with the Information Commissioner’s Office (ICO).

COOKIE POLICY

1. Introduction

Naail & Co – Chartered Certified Accountants 

This Cookie Policy explains how cookies are used on our website.

2. Types of Cookies

We use: 

  • Strictly necessary cookies 
  • Analytical cookies 
  • Functional cookies 
  • Marketing cookies 

3. Managing Cookies

Users can control cookies through browser settings. Disabling cookies may impact functionality.

4. Third-Party Cookies

We may use third-party services such as Google Analytics.

TERMS & CONDITIONS

1. Acceptance of Terms

Naail & Co – Chartered Certified Accountants 

By using this website, you agree to these Terms and Conditions.

2. Use of Website

You agree not to: 

  • Use the website unlawfully 
  • Attempt unauthorised access 
  • Introduce malicious material 

3. Intellectual Property

All website content is owned by or licensed to Naail & Co and protected by intellectual property laws. 

4. Limitation of Liability

We exclude liability to the fullest extent permitted by law for any loss arising from use of this website.

5. External Links

We accept no responsibility for third-party website content.

6. Governing Law

These terms are governed by the laws of England and Wales.

DISCLAIMER

Website Disclaimer

The content on this website is provided for general informational purposes only and does not constitute professional advice. No reliance should be placed on such information without obtaining specific advice tailored to your circumstances.

TERMS & CONDITIONS

1. Commitment

Naail & Co – Chartered Certified Accountants 

We are committed to delivering a high-quality service.

2. Contact Details

Email: info@naailandco.com

Address: 69–71 Lambeth Walk, London, SE11 6DX

Telephone: 020 3333 3000 

3. Procedure

  • Acknowledgement within 5 working days 
  • Investigation by senior personnel 
  • Final response within 28 days 

4. Escalation

If unresolved, complaints may be referred to the relevant professional body. 

ANTI-MONEY LAUNDERING POLICY

We comply with the Money Laundering Regulations 2017 and conduct: 

  • Client due diligence (CDD) 
  • Identity verification 
  • Ongoing monitoring 

We report suspicious activity to the National Crime Agency where required. 

FEES & PAYMENT TERMS

Naail & Co – Chartered Certified Accountants 

  • Fees are agreed prior to engagement 
  • Billing may be monthly or upfront 
  • Late payments may incur interest 
  • Services may be suspended for non-payment 

Refund Policy

Fees for advisory and professional services are generally non-refundable once work has commenced. Any refund is at our sole discretion.